TERMS & CONDITIONS

Terms and Conditions

 

Welcome to Hilwa’s Boutique. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or using Hilwa’s Boutique (referred to as “we”, “our”, or “us”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and other applicable policies. If you do not agree with these terms, please do not use our website or make any purchases.

2. Orders and Payment

  • When placing an order, you agree to provide accurate, current, and complete information as required for order processing, including your name, shipping address, and payment details.
  • All payments must be made in U.S. dollars. We accept various payment methods, including credit cards, debit cards, PayPal, and other available options.
  • Hilwa’s Boutique reserves the right to cancel or refuse any order at its discretion, particularly if there are issues with payment authorization, pricing errors, or suspected fraud.

3. Pricing and Availability

  • Prices for products on our website are listed in U.S. dollars and may be subject to change at any time without notice.
  • We strive to provide accurate information regarding product availability, but we cannot guarantee that products will always be available. In the event of an out-of-stock situation, we will notify you promptly and may offer alternatives or a full refund.

4. Shipping and Delivery

  • Hilwa’s Boutique offers shipping within the United States and internationally. Shipping costs will be calculated at checkout, based on your location and chosen shipping method.
  • We are not responsible for delays caused by third-party carriers or customs processing. Delivery times are estimates and are not guaranteed.
  • Once your order has been shipped, we are no longer responsible for lost or damaged packages. Please refer to our Shipping & Delivery policy for more details.

5. Returns, Exchanges, and Refunds

  • We accept returns and exchanges as outlined in our Returns & Exchanges Policy. Please refer to that policy for instructions on how to return or exchange an item.
  • Items must be returned within 15 days of delivery in unworn, unwashed, and undamaged condition with all tags attached.
  • Sale items are final sale and cannot be returned or exchanged.
  • Hilwa’s Boutique reserves the right to deny any return or exchange if the product does not meet the return criteria.

6. Intellectual Property

  • All content on Hilwa’s Boutique, including logos, product images, descriptions, and website design, is the property of Hilwa’s Boutique and is protected by intellectual property laws.
  • You may not copy, distribute, or use any of our content without our express written consent.

7. Limitation of Liability

  • Hilwa’s Boutique is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • We do not guarantee that our website will be free from errors, bugs, or viruses. You use our website at your own risk.

8. Privacy and Data Protection

  • By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.
  • We take reasonable steps to protect your personal information, but we cannot guarantee the security of any data transmitted online.

9. Modifications to Terms and Conditions

  • Hilwa’s Boutique reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the revised Terms and Conditions will be effective immediately upon posting.

10. Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by the laws of the United States and the state of Ohio.
  • Any disputes arising from the use of our website or products will be resolved through binding arbitration in the state of Ohio, in accordance with applicable arbitration rules.

11. Contact Information

If you have any questions about these Terms and Conditions or need assistance, please contact us:

Hilwa’s Boutique
Phone: +1 (380) 209-8888
Email: mills.sheena24@gmail.com
Address: 6098 Glade Run Rd, Hilliard, Ohio 43026, United States

By accessing or using Hilwa’s Boutique, you agree to these Terms and Conditions. Thank you for choosing Hilwa’s Boutique!